Page 1 of 5 123 ... LastLast
Results 1 to 10 of 46
  1. #1
    Junior Member
    Join Date
    May 2014
    Location
    Minnesota
    Posts
    22
    Thanks
    0
    Thanked 2 Times in 2 Posts
    Congratulations
    0
    Congratulated 0 Times in 0 Posts

    !!Very disappionted with Remington!!

    This is probably going to be a long and boring story, but I just need to vent a little.
    So anyway, I bought a Remington 700 CDL 7mm-08 back in April. I bring it home, throw a scope on it and take it out. The best groups I Could get were 4"@100 didn't matter what I put through it! Factory or reloads. Went through about 30 different reload recipes. So finally, it got the best of me so I called Remington about it. After being on hold for a half an hour I finally got through. The gentleman told me then that there was a recall on the trigger and to send it to them and they would address both issues. So right away I asked him how long it would take, he said about five weeks. On May 5 I sent the gun to them. Last week I call to check on the progress and the guy on the other end tells me "they've checked the barrel and the riflings were cut wrong so they had to put a new barrel on it then it was off to get the recall stuff taken care of. I ask him, how long? He replies, about twelve weeks. I said twelve weeks from May 5 or twelve weeks from now? He said twelve weeks from now. !!!WTF!!@!??? Deer season will be over by then!!! So that conversation ended with me pissed off! When I got home that day I emailed Remington and got no replie. So after stewing on it all week, I called back yesterday. After another 30 minute wait, I got threw. This gentleman tells me that the triggers fixed and that they're gonna put a new barrel and receiver on it and was just waiting for me give the go ahead. ??huh?? That's funny, that totally contradicts what the other guy told me the week before!! I just went off on the guy!! I said how long does that take?? He couldn't give me an answer! I can swap a barrel and receiver out in about five minutes and they cant give me some kind of timeline on long it will be?!!! Just really frusterated with the customer service at Remington. I've got a SPS 700 22-250 that's got the recall on it also. think ill just take my chances with the trigger. Plus I don't think I'll ever buy another Remington again over this deal! Sorry! Just had to vent!!

  2. #2
    Senior Member
    Join Date
    Jan 2014
    Location
    Kentucky
    Posts
    698
    Thanks
    149
    Thanked 147 Times in 137 Posts
    Congratulations
    5
    Congratulated 0 Times in 0 Posts
    Ughhh....that's bad to hear. On the bright side, at least they are making it right by swapping the barrel for ya.
    "I love my country, I love my guns, I love my family, I love the way it is now, and anybody that tries to change it has to come through me, that should be all of our attitudes, cause this is America!!"
    - Charlie Daniels

    "Most democrats in WY are not like other democrats (they actually like babies, guns, and the constitution)"
    - AT Hiker

  3. #3
    Senior Member
    Join Date
    Mar 2012
    Location
    blackfoot,idaho
    Posts
    1,020
    Thanks
    61
    Thanked 105 Times in 94 Posts
    Congratulations
    2
    Congratulated 1 Time in 1 Post
    frustrating as all get out! a buddy of mine is going thru same prob with rem. between all the gun recalls and all the truck and car recalls of all these mass production items, u think they would change the way they do things. sad that older is better.

  4. #4
    Senior Member
    Join Date
    Feb 2013
    Location
    Sweet Home Alabama
    Posts
    435
    Thanks
    60
    Thanked 96 Times in 72 Posts
    Congratulations
    1
    Congratulated 1 Time in 1 Post
    Sorry to hear about that. I hope it all works out. I've had good luck with Remington customer service in the past. Keep calling and you might find someone who can actually help. Even the best companies have a few knuckleheads that work for them. Try to be polite it will get you a lot farther than losing your temper(trust me I know from experience). When someone calls where I work and they start off rude, they don't get a whole lot of help from me.

  5. #5
    Senior Member
    Join Date
    Jun 2011
    Location
    Dolores, Colorado
    Posts
    2,436
    Thanks
    107
    Thanked 350 Times in 271 Posts
    Congratulations
    1
    Congratulated 0 Times in 0 Posts
    In my long ago past experience Remington was pretty good, but have not had anything recent except for some ammunition problems. I am a competitive BullsEye pistol shooter (in addition to Trap & Cowboy Action) and bought some Remington Match .22 ammo that was junk. Out of the first 50 rounds, 10 were duds. Called them and sent it back and they replaced them. I gave them away and will never use their crap again. I only own 1 of their gun, an 870 Competition Trap shotgun that is wonderful, but would never buy one of their rifles...period. Yours is not the first I've heard about. Remington now owns Marlin and they have been junk lately. Some of our CAS shooters use the Marlin levers and the new ones (after Remington took over) are crap.
    Colorado Cowboy
    Cowboy Action Shooter; Endowment Life Member-NRA
    The Original Rocket Scientist-Retired
    "My Father always considered a walk in the mountains as the equivalent of church going."
    Aldous Huxley

  6. #6
    Senior Member
    Join Date
    Mar 2011
    Location
    Bend, Orygun
    Posts
    392
    Thanks
    2
    Thanked 111 Times in 81 Posts
    Congratulations
    0
    Congratulated 0 Times in 0 Posts
    Sent my 700 SPS back last year and turn around time was 4 weeks.
    The problem now is the triggers. You can't send anything in without it going thru the process. Last year all those misfires were operator error, Rem issues a recall to clean the triggers and suddenly everybody is scared to death. You would have been better off with an accurizing pkg and a new barrel.

  7. #7
    Senior Member
    Join Date
    Aug 2011
    Location
    Littleton, CO
    Posts
    103
    Thanks
    67
    Thanked 23 Times in 18 Posts
    Congratulations
    0
    Congratulated 1 Time in 1 Post
    I have a few Remington model 700 rifles and found out recently that one of them has the recall on the trigger. They have sent me the stuff to send the rifle back to them but I just can't seem to bring myself to ship it from everything I have heard. From everyone I have talked to it has taken at least 6-8 weeks to get them back and in some cases even longer. I really don't want to remove the scope and take the chances of sending it to them. Haven't decided if I just want to change the trigger myself, but if I do and anything happens what recourse do I have?

  8. #8
    Junior Member
    Join Date
    Mar 2011
    Location
    N. Calif
    Posts
    21
    Thanks
    5
    Thanked 4 Times in 4 Posts
    Congratulations
    0
    Congratulated 1 Time in 1 Post
    Same here. Had my 700 CDL all boxed and ready to go several weeks ago but never shipped it. Probably won't send it in now. Will replace trigger with a Timney or Jewell.

  9. #9
    Senior Member
    Join Date
    Jun 2013
    Location
    Allegan, MI
    Posts
    1,012
    Thanks
    35
    Thanked 220 Times in 181 Posts
    Congratulations
    1
    Congratulated 2 Times in 2 Posts
    Yep, just buy an aftermarket trigger for any Remington you have and do the swap yourself. I have read so many reports about Remington and their lousy products (guns and ammo) over the last year or two besides all the trigger problems from decades ago that they did nothing about that I wonder if they even have any QC people on staff. I wouldn't have a Remington in my safes if they gave one to me! I would be more than smoking mad if I was the OP and was getting that kind of BS tossed back at me after waiting on the phone for 1/2 hour each time before I could even talk to someone!
    Last edited by Topgun 30-06; 07-12-2014 at 12:15 PM.

  10. #10
    Member
    Join Date
    Oct 2011
    Location
    NW Pa
    Posts
    87
    Thanks
    0
    Thanked 4 Times in 4 Posts
    Congratulations
    0
    Congratulated 0 Times in 0 Posts
    My little brother took his Rem to a local gunsmith. To have him install a break. He noticed that the barrel was off. I cant remember how many thousands it was off. Butt enough that it really concerned him. Sent it back to Rem. They said it was inspec.

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •